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Frequently asked questions
What payment methods do you accept?
We accept all major cards (Visa, Mastercard) and We also accept [mention any others like UPI, Google Pay, etc.] and Cash on Delivery Available
Is Cash On Delivery (COD) available?
Yes, Cash On Delivery is available as a payment option for most locations. You can select COD at the checkout page if it is available for your pin code and order value.
How long does delivery take?
Our standard shipping timeframe is 4-7 business days from the date your order is dispatched. Please note that this time frame may vary slightly depending on your exact location and any unforeseen carrier delays.
Do you offer returns and refunds?
Yes, we offer returns and refunds only in the event that your item arrives damaged or defective.
What is the policy for a damaged item?
To be eligible for a return or refund for a damaged item, you must adhere to the following steps:
1. Unbox Video Requirement: A continuous, unedited video recording showing the sealed package being opened and the damage being identified is mandatory. This video must clearly show the shipping label and the condition of the package before and after opening.
2. Immediate Reporting: You must contact support team at Contact us page